|Commmissions are available, Info is below.|
|Commmissions are available, Info is below.|
1) What is a shadowbox?
Our shadowboxes are cardstock layered into deep frames to create a 3-D image.
2) What materials do you use?
Cardstock paper (scrapbooking paper), adhesive foam dots, rubber cement, hobby knives/exacto knives, Silhouette Cameo and lots and lot of glitter.
3) Do you cut these by hand?
The short answer is no. We used to but like plushie makers use sewing machines, we have purchased a die-cutting machine to help us produce faster, more quality work.
4) I want to try building one of my own. Got any tips?
You are welcome to try building a shadowbox of your own. All we ask is that if you saw it here, to credit us for the idea. If you're looking for further instruction, you are more than welcome to sign up for one of our shadowbox classes (more details under the header "Shadowbox Classes")
5) Can you make a shadowbox of my OC?
Yes, we can. Please contact us through dA, Etsy, email or Twitter and give us either some reference photos or a detailed description of your OC plus any ideas on how you would like it (in our Sleepy version, filly version or some other way). We'll get back to you as soon as possible.
6) What if I want a design you've already done/something different that isn't my OC?
Contact us either through dA, Etsy, email or Twitter and send us a reference photo with a detailed description of what you want. We'll get back to you as soon as possible.
7) How long does it take you to respond?
It really depends on but it shouldn't take us longer than 5 days to respond to you. If we haven't by then, feel free to get back in touch with us (sometimes things slip through the cracks but we try our best to be thorough about these sort of things).
8) How will I know if I'm on your list?
We have a widget on the opposite column of this page that we keep accurately updated all the time. If your name/commission appears on it, then you are on our list.
9) How much is my shadowbox going to cost?
That's generally up to you. Our shadowboxes start at $45 (for a 12x12 frame) to $50 (for an 11x14 frame) and go up depending on what you want in the box. Keep in mind that the more detailed your request (i.e. characters with a lot of clothing or really detailed backgrounds) the more expensive it will be. For more details, check out our "Shadowbox Commission Info" above. We do our best to get you an accurate price as soon as possible but a lot of the projects need to be sketched up before we can determine a pricing amount. If this is something you're concerned about, please let us know up front and we'll try to work with you.
10) How long does it take for you to build my box?
That depends on our list. If we are going to a convention, the wait time is drastically longer but we'll let you know up front. Generally speaking, it shouldn't take longer than a month for custom work and two weeks for designs already created (unless we are swamped). However, a lot of this process depends on how quickly you approve the sketches for custom work and purchase the boxes.
11) But I want to get a shadowbox for "x event" which is only in a few weeks!
If you have an event coming up that you need a shadowbox by, we'll do our very best to get it to you in time. Let us know the date you need it by and we'll work our hardest to have it done before then.
12) What are the typical size frames you use?
Generally speaking, we put most things in a 12x12 frame. For taller things, like human characters, we will always suggest an 11x14. For fillies, we usually do 8x10s. There are larger or smaller frames available depending on what you want. If you want something else, please let us know when you contact us for more options.
13) How does custom commissions work?
When you contact us, we'll make sure we understand what you are asking. Afterwards, we will draw up a sketch of what you have asked for and get back to you. When you approved the sketch, we'll then start on a mock-up (which is a full color digital work) of your box. We'll contact you with that (which is exactly what you're shadowbox will look like minus the layers) at which point payment is due. After payment is received we will build your shadowbox. You have full control to alter things throughout the process.
14) Do your shadowboxes come with a frame?
Yes, they come ready to hang on the wall!
15) Do you ship internationally?
Yes, we ship everywhere in the US, Canada and internationally.
16) What happens if my shadowbox arrives broken?
If something happens to your box in the mail, please let us know and we'll work with you get it fixed.
1) What is a shadowbox class?
A shadowbox class is the perfect way for you to get tips on how we make our shadowboxes and ask us your questions. When you sign up, we provide a kit with all the pieces of your pre-selected pony as well as a few sheets of tabs (this usually costs around $20-$25 plus shipping). Then on the date and time provided we all meet up online and build together. We'll answer all your questions while instructing you on how to build your pony.
2) When are shadowbox classes/how do I get updates?
We will update our dA journal with all the information on when the next shadowbox class will be occurring and what the subject matter will be. We'll also update on Twitter and Facebook about the class at that time.
In the next few weeks, we'll try to put out a schedule detailing dates and subject matter for the next few months.
3) I'm not very crafty. Can I still build one?
Yes! As long as you can follow instructions, you shouldn't have a problem building with us. Just make sure to pay attention to our difficulty rating system and select something with a lower difficultly rating if you are unsure about your skill level.
4) How much do they cost?
In our kit, we provide the cut out of your selected character and two sheets of tabs. These kits will range from $20-$25 (plus shipping) depending on the type of paper we use. You will be responsible for purchasing a shadowbox frame, hobby knife, rubber cement, background sheet of cardstock (if applicable) and additional tabs (if applicable).
5) How long do they take?
It depends on the material. Usually they take 2 hours but for more difficult classes, it could be up to 4. We'll let you know in our dA journal.
6) How does the class work?
When you sign up, we'll send you a kit in the mail. On the allotted night, we'll all meet up on JustinTV at the allotted time and begin building!
7) What if I'm missing something in my kit?
We ask in an email that you let us know when you receive your kit and to make sure all the pieces are included. However, if you can't tell, you can let us know at any time and we'll get your missing piece in the mail to you.
8) What if I can't make the class?
If you can't make the class, we'll arrange another way to instruct you should you feel you need the instruction. The stream is available about three days after the class. However, we strongly urge that you attend the class to get the fullest experience out of your purchase.
9) Are spaces limited?
Yes, at this time we are only allowing 20 slots for the class so sign up quickly when the announcement are made.
|ALL CUSTOM COMMISSIONS ARE CLOSED UNTIL FURTHER NOTICE|